Updates
I hope this finds you healthy at the end of what has been a tough week. I’ve heard this week from a lot of people, our friends and neighbors, who have been laid off. I’ve heard from small business owners struggling to make payroll. I’ve heard from working parents who are adjusting to new routines and learning that kids at home don’t follow your conference call schedule—Liz and I are experiencing that firsthand.
I promised to keep you updated on the latest news and science regarding the coronavirus. Over the past week, the virus has developed into a pandemic, and we now face a critical week as a country. We all have to do our part.
Find our latest Resources here
My team and I are working with federal, state and local officials to provide assistance and connect you to information about the coronavirus, also known as COVID-19.
Please use the resources below to stay informed and be prepared.
My team and I are committed to leading and living our values, two of which are transparency and action. I have issued this guide to my team to help them understand how we will operate for the time-being, and I am posting it here so you know what to expect from us over the next several weeks. I also think it might be a helpful template for businesses and other public servants with questions about how to communicate with their teams.
February 28, 2020
Vice President Mike Pence
The White House
1600 Pennsylvania Avenue
Washington, D.C. 20500
The Honorable Dr. Mark Esper
Secretary of Defense
1000 Defense Pentagon
Washington, DC 20301
Hello,
My team and I have received a lot of calls and questions about the coronavirus over the last few weeks. There is a lot of information out there, some good, some scary, and some totally false.
We receive calls for help with federal agencies every day. If you feel frustrated or unheard, we might be able to help.
We work with specially-designated congressional liaisons to get answers. We can't fix every problem, but we can help explain how federal policies apply to you, what options are available, and ensure that you are treated fairly according to U.S. law.
The graphic below shows our average response time for messages and mail to the office.
2020 Census Snapshot
- What: The decennial census counts everyone in the US.
- Why: Census results help determine how billions of dollars in federal funding flow into states and communities each year.
- When: Starting in Mid-March, households will be invited to complete the census.
- How: For the first time ever, househo
We receive calls for help with federal agencies every day. If you feel frustrated or unheard, we might be able to help.
We work with specially-designated congressional liaisons to get answers. We can't fix every problem, but we can help explain how federal policies apply to you, what options are available, and ensure that you are treated fairly according to U.S. law.
The graphic below shows our average response time for messages and mail to the office.