Boston Globe: In effort to fix woes in VA care, Moulton taps own experience

WASHINGTON – Seth Moulton had earned two medals in Iraq for his valor. He’d witnessed brutal combat in four tours with the Marines. But none of that mattered when he showed up at the Veterans Health Administration hospital in Washington, D.C., where staff could not find records.

“We’ll consider taking you as a humanitarian case,” a hospital staffer told Moulton, unaware that the would-be hernia patient was also a newly elected Massachusetts congressman.

Thus began Moulton’s frustrating experience with the Veterans Affairs health system, a personal sampling of a chronically troubled medical bureaucracy that has drawn complaints from veterans, demands for improvements from Congress, and multiple investigations.

To read the entire article, click HERE