April 20, 2020

Constituent Response Time - Week of April 16, 2020

We receive calls for help with federal agencies every day. If you feel frustrated or unheard, we might be able to help.

We work with specially-designated congressional liaisons to get answers. We can't fix every problem, but we can help explain how federal policies apply to you, what options are available, and ensure that you are treated fairly according to U.S. law.

The graphic below shows our average response time for messages and mail to the office.

Constituent Response Time - Week of March 27 2020